In today’s IT industry, the human factor is becoming the foundation for the success of any project.
While the technologies a company uses undeniably influence its performance, it is people who are the main source of innovation, creative ideas, and high productivity. According to a 2024 Forbes study, 75% of employees experience burnout, and lack of support and recognition from leadership is one of the key reasons why people change jobs.
In IT companies, where competition for talent is extremely high, this represents a serious threat to stability and growth. Every personnel change can cost up to 33% of an employee's annual salary, and reduced employee loyalty undermines the company’s long-term competitiveness.
That’s why, to succeed in the IT sector, it's crucial not only to attract skilled professionals but also to invest in their development—creating the right conditions for both professional and personal growth. This approach not only helps retain valuable employees but also fosters a team capable of generating innovative solutions and driving sustainable company growth.
At NetLS, we firmly believe that investing in human capital is an investment in the company’s future. We are actively creating a supportive environment where every employee has the opportunity to unlock their potential, feel like a part of the team, and contribute to innovation. This mindset is at the core of our success—because only through the development and support of people can we achieve meaningful results in IT.
NetLS’s human resource approach
1. Collaborating with the top three universities in Ivano-Frankivsk
We have established partnerships with the city’s leading educational institutions, enabling us to engage with students and faculty from the software engineering departments. This initiative helps us bridge the gap between academic preparation and the evolving needs of the IT industry. By contributing to the improvement of educational programs, we are jointly building a strong local IT community that can drive value for our clients.
2. Continuous professional development
Approximately 22% of employees cite the lack of career advancement opportunities as a key reason for leaving their jobs. That’s why we place a strong emphasis on upskilling and reskilling our team. We see learning as a core element of our corporate culture and a strategic investment in the company’s future. We support our specialists in acquiring both theoretical and hands-on knowledge and offer opportunities to transition into new roles or professions aligned with their interests. We also provide financial assistance for professional certifications, covering both training and exam fees.
3. Three-month paid internship program
Our structured internship offers a unique opportunity to gain hands-on experience by working on real NetLS projects. The selection process includes multiple stages to ensure we engage the most promising candidates. Interns undergo rigorous assessments of their technical and mathematical skills, along with English language proficiency.
Once selected, they are trained under a tailored curriculum designed specifically for a client’s project. Working on a real-world product helps them consolidate theoretical knowledge through practical application, from planning to execution. The entire internship is supervised by an experienced Mentor, a Project Manager, and a Technical Advisor. These professionals ensure quality guidance and ongoing support, enabling interns to integrate quickly into the workflow and acquire project-relevant skills. This approach gives emerging specialists valuable experience that lays a strong foundation for their careers. The best interns are considered for permanent roles within the NetLS team.
4. People-focused management aligned with ISO 9001 standards
A key component of our operations is the implementation of a quality management system in accordance with ISO 9001 standards. This international benchmark defines clear requirements for quality governance across all organizational processes. ISO 9001 covers all areas, from product and service development to customer interaction and internal resource management. Certification under this standard allows us to adopt best practices, increase transparency, and enhance client trust through consistent quality. Obtaining ISO 9001 certification reflects our commitment to continuous improvement and operational stability.
5. Onboarding and mentorship processes
For new hires, we have designed an effective onboarding process that includes both technical and cultural integration into the company. Every new employee is paired with a mentor, an experienced colleague or manager, who helps them quickly adapt and become a fully integrated member of the team.
Conclusion
Thanks to our professional and highly skilled workforce, each client receives a team capable of delivering success across all stages of the IT project lifecycle, from concept to execution, regardless of complexity. We build teams using our proprietary Dedicated Development Office Setup methodology, which allows us to offer one of the most competitive pricing models on the market while maintaining the highest standards of quality.
The continuous development and support of our people is the cornerstone of every project we deliver. We focus heavily on team motivation and career growth, because an engaged, empowered team consistently achieves superior outcomes. According to our internal Gallup Q12 survey, the engagement rate at NetLS is 81.77%. This reflects not only employee satisfaction but also a strong drive to excel, one of the most critical factors in IT project success.
Investing in our people means investing in the success of our clients. Every project we undertake is powered not only by cutting-edge technologies but by dedicated, motivated professionals—ensuring the reliability and efficiency needed to realize any business goal.
Yuliia Suprunenko